We are happy to offer you aserene visit experience, in total safety. We need your collaboration though. Please respect the following simple rules. Thank you for your patience and understanding.
Each visitor’s temperature will be measured with a thermal scanner before entering the ticket office. If the temperature detected is above 37.5°C the visitor will not be allowed to enter the ticket office or at the property. In this case, please return home and notify your doctor.
Wear a mask in all spaces (ticket office, museum, bookshop, services, garden) and throughout the visit. If you forgot it, please ask our staff.
Please, disinfect your hands with disinfectant gel.
Keep the safety distance of at least 1.5 meters inside all property spaces. Follow the instructions on the information panels and the yellow signs on the floor to identify the locations and routes to follow.
Enjoy your visit in total safety
Book online your visit and show the voucher at our staff. Online booking is mandatory.
Access to the ticket office is allowed to one person at a time.
Please, respect day and time indicated in your voucher. For all the pre-visit operations, it is essential to arrive at least from 10 to 20 minutes beforehand at the ticket office.
The visit path has been changed and sometimes limited for safety reasons. Follow the yellow signs and the FAI staff directions.
Please, wear gloves before entering in the bookshop.
Our staff is always available to help you and support your visit.